Terms and conditions

 A non-refundable / transferable deposit of £100 per booking or the balance of fees (whichever is less) is required to secure a booking; the balance is to be paid in advance or on arrival by BACS transfer.

No refunds or transfers will be given for change of arrival or departure date/time with less than 14 days written notice. An administration fee of £20 is payable for all changes within 14 days of arrival.

There is a minimum charge of 7 full days for any booking during July August & September.

Fees are double the daily rate for Dec 25th, 26th & Jan 1st.

All dogs must be fully vaccinated, including kennel cough that needs to be given at least 10 days prior to arrival. We reserve the right to refuse any dog that in our opinion appears in poor health. If a dog develops any sign of poor health during the boarding period, we may consult a veterinary surgeon at the owner’s expense.

Our 5* pet insurance excludes pre-existing conditions.

Medication & exercise will be curtailed if any dog shows signs of aggression.

All bedding/beds, rugs. towels, toys, harness/leads to be supplied by the owner. Acremead Kennels will not be held responsible for any damage.

We do not hold/book kennels without a deposit. Please return this form with in 24hrs together with the deposit or you will need to check dates are still available.

We reserve the right to use images and videos of guests on our social media and website.